Video conferencing is the new meeting room, and just like how a corner room with full-length windows doesn’t hit the same as those trendy, windowless “collaboration pods,” not all platforms are created equal.
What might work well for a small business that only needs to do the occasional check-in won’t necessarily fit an all-hands for a Fortune 500.
That’s why we’ve identified the best video conferencing solutions for enterprise-level businesses. These platforms take into account volume, scalability, the flexibility of use, and the ability to conduct meetings protected with industry-leading security features.
What features should I look for in enterprise video conferencing solutions?
There are a lot of features to compare and contrast between different video conferencing solutions. Knowing which one will work best for your team comes down to understanding what your priorities are as a business.
Some key features you should consider are:
- Security
- Recording and transcription
- Multi-device access
- Presentation and sharing tools
- Ease-of-use
- Support
Security is almost always the top priority for enterprise businesses bringing video communication tools onboard, and we’ve highlighted some of our favorite picks for security features below.
However, most platforms are now implementing end-to-end encryption and high-end compliance to ensure that everyone who uses them is protected.
So, once you’ve settled on a platform that meets your security and privacy needs, additional factors to consider are:
- Will my team be accessing this remotely, in-office, or both?
- What other productivity software would I like this to integrate with?
- Does it make scheduling meetings simple?
- How many meeting participants do I anticipate joining each meeting?
- What kind of content do I want to share in each meeting?
Understanding these finer points of how you’ll be utilizing video meetings will make it easier to know which video conferencing platform prioritizes the features your team needs.
So, without any further ado, here are our picks for the best enterprise video conferencing solutions that fit key feature niches.
Best video conferencing solutions for security
Microsoft Teams
Microsoft Teams has long been a darling of the enterprise communication space, and for a good reason. It not only integrates seamlessly with other Microsoft products like Office 365, but it also provides best-in-class security features that meet the rigorous standards of top companies.
Top security features:
- Two-factor authentication
- End-to-end encryption
- OAUTH Transport Level Security (TLS)
- Secure Real-Time Transport Protocol (SRTP)
Who uses it:
- AirFrance
- BP
- General Electric
- McAfee
- Goodyear
Pricing:
The basic version is free, and if you already have a Microsoft 365 subscription for your team, it comes included. You can also purchase an upgraded subscription to just Teams for $4 per user per month, which adds more storage and larger team meeting options.
Dialpad
Similar to Teams, Dialpad allows not just video conferencing, but chat messaging, phone calls, and conference calls. It’s also loved for its advanced security features that allow users full control over who has access to meetings and is protected by several layers of encryption.
Top security features:
- End-to-end audio encryption via TLS and SRTP
- 256-bit active encryption
- Member of the Cloud Security Alliance (CSA)
- SOC2® Type II compliant
Who uses it:
- TED
- WeWork
- Toast
Pricing:
The basic version is free; the business version starts at $20 per user per month for longer call lengths and more participants.
Create together remotely, in real time
Best video conferencing solutions for creative collaboration
Evercast
Evercast is a communication platform specifically designed for real-time collaboration within creative teams. It not only includes your standard video and chat communication capabilities but has advanced screen-sharing, annotation, and live-feed features that can adapt to any creative workflow, from game development to movie production.
Top creative collaboration features:
- Can stream any creative workstation (Adobe Premiere, Pro Tools, etc.)
- On-screen drawing for visual notations on assets
- Real-time video conferencing, HD project streaming, and comments/visual note-taking all in one platform
- Record and review function for easy referencing
- Simultaneous streaming and screen-sharing while maintaining video quality and reducing lag
Who uses it:
- Warner Brothers
- Universal
- Activision
- Target
Pricing:
Starts at $299 for a basic room, and enterprise pricing is available upon request.
Best video conferencing solutions for easy setup
Google Meet
Google Meet has exploded in popularity largely due to one factor: it’s included with every Gmail account.
This not only means that every business that utilizes Gmail can immediately get video conferencing up and running, but if your business uses the G Suite for Business, you get access to enterprise-level tools that allow you to run high-quality massive meetings and even live stream to large audiences.
Top video conferencing features:
- Easy to set up
- End-to-end encryption
- Works on any device
- No software install required
Who uses it:
- Salesforce
- Etsy
- Spotify
Pricing:
Free for basic users and the upgraded version included in G Suite.
Zoom
We can’t make any list of video conferencing solutions without including our pandemic-era darling.
Everyone from small businesses to enterprise companies has found themselves giving Zoom a spin like a video conferencing option at one point or another, and they continue to adjust their features to accommodate enterprise users. From hosting webinars to running a team breakout session, you can do it all with Zoom.
Top video conferencing features:
- Easy to set up
- End-to-end encryption
- Password-protected meeting rooms
- Works on any device
- Reactions, filters, and polls allow participants more control over their experience and participation
Who uses it:
- Nasdaq
- Capital One
- DocuSign
- Atlassian
Pricing:
Free for basic users, pro plans start at $14.99 per license per month.
Best video conferencing solutions for hybrid teams
GoToMeeting
GoToMeeting consistently ranks as a top choice among enterprise teams, and what stood out to us the most is its ability to integrate whiteboard features into its interface, which makes it great for teams that are still conducting meetings in-office while looping in remote workers through web conferencing simultaneously.
It also seamlessly integrates with other tools popular among hybrid teams such as Slack and Zendesk.
Top hybrid work features:
- Custom meeting link to avoid “link confusion”
- Ability to share control of mouse and keyboard during presentations to make presentation handoffs easier
- “Commuter mode” for mobile participants makes the meeting distraction-free and uses 90% less bandwidth for participants who are on-the-go
- Meeting transcriptions for participants to easily review
Who uses it:
- Morningstar Corporation
- Seminole State College
- Mendocino Forest Products
- Experio
Pricing:
It starts at $12 per user, per month
Cisco Webex
Corporate communication infrastructure leader Cisco didn’t sleep on the need for high-end video conferencing solutions for their enterprise clients. We love this solution for hybrid teams because if you’ve been working with Cisco for your on-site communication products, adding Webex will feel like a familiar extension to your suite.
Top hybrid work features:
- Digital in-meeting assistant to help with tasks
- Meeting highlights to make reviewing key points easier
- Ability to send follow-up action items to different participants
- Meeting transcriptions for participants to easily review
Who uses it:
- WarnerMedia
- PUMA
- OceanX
- Honeywell
Pricing:
Enterprise pricing available upon request
BlueJeans
Verizon got in on the remote work and virtual meeting space with its launch of BlueJeans. It includes “Smart Meeting” features that allow you to assign actions, target key moments, and even build out “highlight reels” to make meeting review easier for people who could not attend or need a quick refresh.
Top hybrid work features:
- Highlight reels for easy review
- End-to-end encryption for secure connections
- Interactive collaboration tools including digital whiteboard
- Award-winning audio and video clarity
- Easy “breakout sessions” to allow for smaller group meetings inside of larger ones
- Accessibility features to assist participants with disabilities
Who uses it:
- Meta
- National Geographic
- Intuit
- Electrolux
Pricing:
It starts at $9.99 per host, per month
The collaboration you can see
The rise of highly secure and highly interactive video conferencing software is making it possible for businesses to keep their employees connected whether they’re on-site or working remotely.
Once you find the right video conferencing service for your business, you’ll be amazed at what you can accomplish through face-to-face communication on video calls and remote collaboration tools.
