• Strong technical and leadership experience, with a development background and a long track record of working effectively with Engineering
• Strong communication skills, both written and verbal
• The ability to set priorities, plan the work, and work the plan
• Ensure Evercast is up All-The-Time without any interruptions
• Although not expected under normal conditions, 24/7 emergency response availability
• Strong knowledge of IaC tools (terraform, cloudformation etc.), CICD tools (CircleCI, GitLab etc.), and Git
• Expert at building and scaling AWS infrastructure and SaaS applications
• Strong collaboration and troubleshooting skills
• Strong knowledge of AWS services (EKS, EC2, IAM, S3, RDS, etc.)
• General knowledge about other cloud platforms (GCP, Azure, etc)
• Make Automation a priority (whenever there is a chance) rather than performing manual tasks repeatedly
• General programming (python, shell/bash etc.) knowledge to write automation scripts
• You’ve been responsible for securing and ensuring the reliability of a product or service, built in the cloud, that supports tens of thousands to millions of users
• Strong ability to understand and document existing systems, find deficiencies, refactor, and make improvements
• Experience deploying code to various environments and rolling back
• Experience building and testing robust disaster recovery plans
• Ability to configure any cloud environment for performance, redundancy and stability
• You know when to build solutions and you know when to buy them. And when you build them, you build them in code
• Experience in cultivating and mentoring talent
• Adaptable and dependable

Education: 

• A combination of education and experience will be considered for this position

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Desired Skills

• Experience with React
• Experience with Nodejs
• Experience with Docker
• Experience with GraphQL
• Excellent knowledge of HTML, HTML5, CSS, XML, and MVC
• Prefer experience with WebRTC
• AWS or other cloud-based infrastructure
• Experience in CI/CD environment (ie. Docker, Jenkins, Ansible, Kubernetes) and scripting languages (Python, Bash, Powershell, Perl
• Experience with Programming and Automation Testing / Testing Framework (End to End Testing) is preferred but not required
• Experience with multiple back-end languages (Java, .Net, PHP, and Python) and JavaScript front-end frameworks (Angular, Bootstrap, JQuery, SASS, React)
• Ability to follow established workflow and project management tools and procedures (Slack)
• Ability to work under strict deadlines with competing priorities
• Capable of balancing a project’s requirements with schedule, budget, and resource limitations
• Ability to present technical information in non-technical terms to co-workers and management
• Strong problem solving and analytical skills
• Proficient understanding of code versioning tools (Jira)
• Experience with interactive media tools (streaming and playback)

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Qualities and Attributes

This is a remote work development position and is therefore understood that you will be experienced in working as a member of a team, without physical co-location; additionally, being a self-starter who goes above and beyond the expected requirements of the role . 

Further qualities and attributes that aid in the success of this role are:

• Work well under pressure and be able to prioritize to meet deadlines and quickly shift priorities as necessary.
• Ability to multitask, work independently and demonstrate keen attention to details. 
• Ability to communicate with diplomacy and tact and communicate ideas including responding to resistance and criticism. 
• Ability to influence cross-functional teams without formal authority.
• Team player attitude is mandatory. 

• 5-10 years of Sales experience in production and/or post, SaaS, or Entertainment Industry required. 
• Experience selling to or for the companies such as: Fotokem, Adobe, Box, Technicolor, Panavision, or Lightiron required. 
• Ability to effectively communicate to internal and external stakeholders including, executive and C-level
• Solid experience with G-suite & CRM software- familiarity with Hubspot and ZenDesk is a plus
• Self starter who is motivated to get results
• Proven ability to juggle multiple clients at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Outstanding customer service skills
• The ability to use discretion when working with high-profile clients
• Strong verbal and written communication skills
• Preferred Los Angeles based

• Two+ years of editorial experience in the production and or post-production environments.
• Experience in editorial, video editing, sound editing, and/or have knowledge of NDI,  
  Pro-tools, AVID, OBS, Media Composer, and Premiere are preferred.
• Experience with CRM (customer relationship management) and ticketing systems such  
  as HubSpot, Jira, Salesforce, Zendesk, etc. is preferred.
• Technical troubleshooting customer experience is required.
• Prior experience/knowledge of the Hollywood industry (roles, terminology) is required.
• Proficiency in Microsoft and Apple Operating Systems.
• Proficient in troubleshooting networking/internet systems and issues preferred.
• Have strong interpersonal skills (both written and oral), excellent phone etiquette,  
  strong listening skills, and am detail-oriented.
• Ability to develop a strong rapport with clients early on in customer interaction.
• Demonstrate ability to transition escalated client inquiries into positive successful interactions.
• Possess a positive and patient outlook, think creatively, be flexible, and embrace change.
• Work in a fast-paced, results-oriented environment.
• Enjoy/thrive on autonomy and be results focused.
• Works well within a team environment, is also self-sufficient, can work independently, and utilize downtime effectively.
• Be open and receptive to constructive feedback from Team Leaders, Management, and peers.

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**THIS IS A REMOTE POSITION**

**MUST BE USA OR CANADA BASED**

**NO SPONSORSHIP AVAILABLE**

**FLUENCY IN SPANISH IS A PLUS**